0
Your Cart
0
Your Cart

Contact

WE WOULD LOVE TO ASSIST YOU

Contact the Batch & Loom Concierge

Whether you need personalized sizing guidance, order status tracking, custom styling advice, or wholesale collaboration inquiries, our Austin, Texas client team is at your service.

Send Us a Direct Message

Order Status & Shipping Inquiries Sizing & Fabric Fit Advice Returns, Exchanges & Warranty Wholesale, Boutique Buying & Press General Customer Care
Average reply time: under 4 hours (M-F)

Texas Studio & Showroom

Batch & Loom LLC
1104 South Congress Avenue, Suite 200
Austin, Texas 78704, United States

Studio showroom visits available by appointment.

Direct Communication

Client Support: support@batchandloom.store
Orders & Returns: orders@batchandloom.store
Concierge Line: (512) 555-LOOM (5666)
Press & Partnerships: press@batchandloom.store

Operating Hours (Central Time)

Monday – Friday: 9:00 AM – 6:00 PM CST
Saturday: 10:00 AM – 4:00 PM CST
Sunday: Closed (Atelier Rest & Design)